What is ITSM? - Definition, Benefits, and Practices (2025 Guide)
Jan 3, 2025 · Learn what ITSM (IT service management) is, why it’s important, core practices, and ITSM tool examples in this updated guide.
ITSM: IT Service Management Definition, Benefits & Tools
IT Service Management (ITSM) is a set of processes used to manage the design, plan, and delivery of services. Explore processes, benefits, and how-tos.
ITSM (IT Service Management) Defined: A Complete Guide
ITSM or IT Service Management is a framework for designing, delivering, managing, and optimizing IT services to align with business goals and improve overall efficiency.
What is ITSM? - IT Service Management - ServiceNow
ITSM describes the management of end-to-end IT service delivery to meet business goals, including the creation, delivery, and support of IT services.
What is IT Service Management? ITSM process flow & meaning
Sep 10, 2025 · IT service management (ITSM) is the process of designing, delivering, managing, and improving the IT services an organization provides to its end users.
IT Service Management (ITSM): Frameworks, Processes & Phases
Oct 24, 2023 · IT service management’s goal aligns with the objectives of the business and supports it in achieving its mission. Naturally, these processes can be executed with greater …
What is ITSM (IT service management)?
Jun 22, 2023 · This ITSM guide covers how IT service management differs from ITIL and includes ITSM best practices and top tools.
What Is ITIL? Core Principles & Best Practices | Atlassian
Explore the itil vs itsm debate and learn how ITIL is a framework of best practices for aligning IT services with business goals in modern ITSM.
IT Service Management (ITSM) - ServiceNow
IT Service Management (ITSM) aligns with ITIL standards to manage access and availability of services, fulfill service requests, and streamline services.
What Is ITSM? A Guide to IT Service Management in the Age of AI
IT service management (ITSM) is how organizations design, deliver, and improve IT services to boost employee productivity and achieve business goals.
What is IT Service Management (ITSM)? | 1E
Learn about IT Service Management (ITSM), how it helps improve IT service delivery and enhance user satisfaction. Explore benefits and implementation best practices.
Powering Best Practice | ITIL®, PRINCE2® and MSP® | Axelos
IT service management (ITSM) helps organizations maximize business value through technology. Learn more about ITSM and its role in business success.
ITSM Processes and How to Implement Them | Coursera
Oct 22, 2025 · Learn more about the different types of ITSM processes and how to implement them in your workplace with this guide.
What Is IT Service Management? | Coursera
Nov 3, 2025 · IT service management is a standard process that many organizations adopt to streamline their information technology. Discover more about IT service management, why it's …