How to investigate a billing charge from Microsoft
When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as quickly as possible.
I have a charge on my credit card from Microsoft that I do not …
Mar 31, 2025 · If you don't recognize a charge on your account, go to the Manage your payments page of your Microsoft account dashboard and select "Investigate". If you're unable to identify …
[Article] How to find the source for unknown charges - Microsoft …
Jul 5, 2025 · This article will guide you through the process where you can investigate where these charges have come through and what Microsoft account has made these charges with …
Contact - Microsoft Support
When you see unexpected charges from Microsoft in a monthly statement from your bank, credit card, or any other payment provider, we want to help you resolve your questions as quickly as …
Subscription issues - Microsoft Q&A
3 days ago · Additionally, Microsoft has a specific tool to help with this. You can try that here: How to investigate a billing charge from Microsoft. Note regarding MacOS: Some Microsoft 365 …
How to find out more details a charge from Microsoft on my …
6 days ago · I am getting a reoccurring charge from Microsoft monthly billing statement. How do I find out more details about this charge?
Unknown Microsoft 365 charge on my account. - Microsoft Q&A
Jul 16, 2025 · Learn how to interpret the charges on your invoice for your Microsoft business subscription with an MCA billing account. Learn how to manage your subscription renewal for …
How do I request a refund or investigate a charge for Microsoft?
Jul 12, 2025 · How do I request a refund or investigate a charge for Microsoft when I do not have my payment information added onto my account? So, on May 5, 2025 I received an email …
investigate an ongoing billing - Microsoft Q&A
Dec 2, 2025 · To investigate an ongoing charge on your bank account related to Microsoft 365, you can contact Microsoft support for assistance. Here are some steps you can take: Contact …
How to cancel a charge on my credit card - Microsoft Q&A
Nov 27, 2025 · To address the charge on your credit card, you will need to identify the source of the charge. If the charge is related to a Microsoft service or product, you can follow these …
Unknown Charge - Microsoft Q&A
Jul 13, 2025 · Learn how to understand your bill and resource usage and to verify charges for your individual Azure subscription, including pay-as-you-go. Learn how to identify anomalies …
Email Invoice - Microsoft Q&A
Sep 30, 2024 · You can follow the steps outlined in this link: How to investigate a billing charge from Microsoft - Microsoft Support. If you have admin roles in the Microsoft 365 admin center, …
What product am I being billed $11.99 / month? - Microsoft Q&A
Aug 10, 2025 · I understand that you're having some confusions about your charge from Microsoft. To investigate about your charge, please go to this link and follow the steps: How to …
Payment charge - Microsoft Q&A
Jul 30, 2025 · Learn about the pricing models for Microsoft cloud services and how Microsoft 365 is available through various licensing and billing options to meet the needs of people and …
Recurring charge not found in my account – request cancellation …
2 days ago · My Microsoft 365 Family plan was paid annually in full, and this charge should not be related to it. I did not knowingly subscribe to any service corresponding to this recurring billing.
investigate a billing charge - Microsoft Q&A
Aug 17, 2025 · I have a charge on my credit card for $107.99 on 9-22-25. I do not know what service that I am being charged for.
How to investigate a billing charge from Microsoft
Feb 27, 2025 · You need to follow the steps I provide below to contact support (I've taken screenshots of the key steps to make sure you're doing it correctly) You can choose to chat …
I have a charge on my credit card that I don't know about
Jul 31, 2025 · Go to the Manage Your Payments page on your Microsoft account dashboard and check if the transaction is visible in your account. If you do not recognize the charge, select …
I can not investigate a billing charge because my account …
Jul 28, 2025 · I am trying to figured out what my credit card is being billed for but when I go onto my account dashboard there is no manage payments page or anywhere for me to look up and …
Recurrent Billing each Month - Microsoft Q&A
5 days ago · You can also review your billing history in the Microsoft 365 admin center to see if there are any details regarding the charge. Additionally, if you have any third-party services …
Locate unknown charge - Microsoft Q&A
Jul 29, 2025 · If it doesn't show up, the charge may have been from a family member or a friend who might have your payment card added/linked to their accounts. Please check their …
I am being charged for a subscription I don’t have on my account.
Jun 22, 2025 · First, investigate the charge through your Microsoft account’s billing pages. Then, secure your account by changing passwords, removing stored payment methods, and …
need to investigate a microsoft charge - Microsoft Q&A
Feb 13, 2025 · Since this charge is from Microsoft and you're unsure about which account it belongs to, the best option is to directly contact Microsoft’s Billing team (Find Microsoft 365 for …
I received a charge of $106.00 yesterday and don’t know how or …
Sep 5, 2024 · When you see unexpected charges from Microsoft in a statement from your bank, credit card, or any other payment provider, we want to help you resolve your question as …
How to investigate a billing charge from Microsoft?
Dec 14, 2022 · I understand you want to investigate an unrecognized charge from Microsoft. Have you checked your email or order history? Please watch the video tutorial and use the charges …
how to cancel a duplicate MS 365 Personal subscription - Microsoft …
Dec 19, 2025 · To cancel a duplicate Microsoft 365 Personal subscription, you can follow these general steps: Go to the Microsoft 365 admin center: Sign in with your admin account. Select …