Google is testing the ability to automatically assign a "New Customer Value" in "New Customer Acquisition" campaigns - without advertisers' consent and with pushback from agencies supporting brands.

HR should take a proactive approach when customers, vendors or contractors harass employees, writes Alexander Reich of Saul ...

Louise S. Dunn, a former practice manager, is a speaker, writer and founder of Snowgoose Veterinary Management Consulting, which provides technical assistance to practice teams to meet their strategic ...

In sum – what to know: Alibaba AI chips – China Unicom’s new Qinghai data center is powered partly by domestically developed processors, marking a key commercial win for Alibaba. $390M investment – ...

Alibaba Group Holding Ltd. has secured China Unicom as a customer for its AI chips, with the chips to be deployed in Unicom's new data center in northwestern China. The chips, known as Pingtouge or "T ...

JPMorgan’s new data access fees threaten fintechs, potentially increasing costs for users and fueling the debate over who owns financial data. In July, JPMorgan Chase announced its decision to start ...

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QuickBooks - By centralizing customer data, enabling intelligent lead tracking, personalizing engagement, and automating workflows, it delivers a comprehensive solution for modern businesses. The ...

In June of 2025, I addressed the Eighth National Customer Experience Forum in Tokyo, sponsored by Salesforce Japan, NTT Marketing Act ProCX, TechMatrix, Genesys, TransCosmos and Toyo Keizai. Over 800 ...

In this blog, we’ve collected more than 1,000 real-life examples of how organizations are embracing Microsoft’s proven AI capabilities to drive impact and shape today’s platform shift to AI. I’m sure ...