Peter Cooper shares insights on dealership service, technician retention, and boosting customer loyalty at Lexus of Lehigh ...

When a prompt becomes the product in customer service Prompting began as a simple way to guide language models. But in ...

"There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Benz's transition to software-defined vehicles and its impact on customer loyalty and luxury experience. Learn how the brand is redefining the automotive world with mb.OS.

It’s official: AOL’s dial-up internet has taken its last bow. AOL previously confirmed it would be pulling the plug on Tuesday (Sept. 30) — writing in a brief update on its support site last month ...

Abstract: In power systems with high penetration of power electronics, grid-forming control is proposed to replace traditional Grid-Following Converter (GFL) in order to improve the overall system ...

Older generations remember the sound of dial-up internet from the 90s and early 2000s, but what was once the soundtrack to an era is coming to an end. On Sept. 30, AOL would discontinue its dial-up ...

Sept 29 (Reuters) - Airline KLM will lose Air France and Delta (DAL.N), opens new tab as customers for its ground services at Amsterdam Schiphol airport after weeks of strikes by its ground crew, the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Abstract: With the rise of the computing power network (CPN), which integrate edge computing, cloud computing, and network infrastructure, replicated computing services are increasingly distributed to ...