Peter Cooper shares insights on dealership service, technician retention, and boosting customer loyalty at Lexus of Lehigh ...

When a prompt becomes the product in customer service Prompting began as a simple way to guide language models. But in ...

Here is how a simple trip to buy a dishwasher turned into a 90-minute reminder that customer service is dying from indifference.

Benz's transition to software-defined vehicles and its impact on customer loyalty and luxury experience. Learn how the brand is redefining the automotive world with mb.OS.

It’s official: AOL’s dial-up internet has taken its last bow. AOL previously confirmed it would be pulling the plug on Tuesday (Sept. 30) — writing in a brief update on its support site last month ...

Older generations remember the sound of dial-up internet from the 90s and early 2000s, but what was once the soundtrack to an era is coming to an end. On Sept. 30, AOL would discontinue its dial-up ...

Sept 29 (Reuters) - Airline KLM will lose Air France and Delta (DAL.N), opens new tab as customers for its ground services at Amsterdam Schiphol airport after weeks of strikes by its ground crew, the ...

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

This document defines what an Azure service is, the rules that govern the service’s versioning, and all the benefits that flow from this. The end of this document describes the problems that arise ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...

The IRS has a strategy to provide a better level of customer service to taxpayers over the next three years and beyond. But the IRS appears no closer to implementing the strategy, which was submitted ...