Boomi™, the leader in AI-driven automation, today announced it has been named an Exemplary Vendor in both the ISG Buyers Guide™ for Data Integration and the ISG Buyers Guide™ for Master Data ...

The £5 billion opportunity in the UK represented by AI-powered software innovation won’t materialize automatically. Taking ...

Generative AI is transforming customer experience (CX) and support, but trust, accuracy, and empathy still depend on people.

To prevent bloat and keep operations sustainable, product leaders must be very intentional with every new feature and module ...

Granicus' acquisition of Indigov aims to strengthen digital engagement and constituent management for government agencies.

The Department of Veterans Affairs is seeking industry input on the Genesys Cloud Customer Experience platform.

TORONTO, Oct. 22, 2025 /CNW/ – ComputerTalk, a leading provider of customer experience solutions, announced that its ice ...

As AI agents begin making purchases on behalf of humans, businesses must adapt to serve these machine customers. Here's how ...

Explore how software-driven advancements are reshaping the automotive industry with smarter, connected, and autonomous ...

Both companies are riding on the AI wave, but near-term growth looks slightly stronger for Adobe. The consensus estimates for ...

Discover how businesses can use AI to enhance customer experience, reduce friction, and create a seamless, data-driven CX foundation that drives loyalty, efficiency, and sustainable growth.

Have you spoken with a “hybrid client success executive” at your technology provider of choice before? Did you understand what they did just ...