“Our work with Fieldguide underscores KPMG’s commitment to using AI to evolve delivery while maintaining a critical focus on transparency and reliability,” said Thomas Mackenzie, Audit Chief Digital ...

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

As part of activities marking this year’s Customer Service Week and in celebration of its 20th Anniversary, StarLife ...

"There has been remarkable consistency at the top in the three years of our Best Customer Services lists: Chick-fil-A (No. 3 ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

In a lawsuit filed in a federal court in Maryland on Monday, Democracy Forward said SSA did not respond to multiple records ...

New York, New York--(Newsfile Corp. - September 25, 2025) - Today, KPMG LLP, the US audit, tax and advisory firm, announced new AI Assurance services to help organizations scale GenAI and agents ...

Telangana Arogyasri Network Hospitals Association (TANHA) office-bearers met Health Minister C. Damodar Raja Narasimha on Friday evening and conveyed to him about their decision to resume services ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

Royalty-free licenses let you pay once to use copyrighted images and video clips in personal and commercial projects on an ongoing basis without requiring additional payments each time you use that ...

(RTTNews) - Amazon.com Inc. (AMZN) said on Wednesday that its Amazon Web Services or AWS had signed a new five year agreement with BT Group Plc (BT-A.L) to speed up its cloud transformation and ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...