SYDNEY - Optus’ management has been sharply criticised in an independent review into September’s fatal emergency call outage, which found that a series of avoidable failures and cultural shortcomings ...

Optus commissioned Dr Kerry Schott to lead the review after hundreds of emergency calls failed to go through during the outage, with two deaths directly linked to the failure. Reacting to the findings ...

Add articles to your saved list and come back to them any time. Optus workers face the sack or financial penalties after an independent review exposed a litany of failures behind September’s deadly ...

[SINGAPORE] An independent review into Optus’ major September outage has uncovered gaps in process, accountability, and escalation and information protocols. The Sep 18 incident when Triple Zero calls ...

Australia’s three big mobile phone operators will have to pay billions of dollars more to use the radio waves that transmit mobile phone calls after their regulator increased the price it plans to ...