To determine the best AI chatbots for customer service, CNBC Select analyzed over a dozen services. We narrowed down our ...

The best way to contact eBay customer service is through their online help center, but you can call their fraud assistance ...

Discord's customer service provider has been compromised in the latest case of data breach, resulting in the leak of ...

Dear Eric: This is in response to “Need Help,” who encountered trouble understanding customer service reps.

AI can support sales teams by streamlining lead qualification, personalizing outreach at scale, forecasting demand with ...

Littmann is running against Republican Robert O’Shea, a business consultant in the defense and medical industries.

Xiaomi has launched 10 premium service centres across India to enhance customer support and ownership experience. These ...

More than 4 in 5 consumers say they are more likely to stay loyal to companies that prioritize human customer service over automated or self-service options alone, according to a survey of more than 1 ...

PagerDuty's core strengths include a robust recurring revenue base, high gross margins, and new AI-infused products with ...

I used to work in an international all center so I know the right way to handle an agent if you can’t understand their accent.

The Georgetown Customer Service Center will centralize several customer-facing city departments, with the facility currently in design.