Chasing a higher NPS can distract brands from core improvements that would improve loyalty and satisfaction. A single score ...

Looking for the best Net Promoter Score software to collect NPS feedback from customers at periodic intervals? Learn about the best NPS software.

Net promoter score in SaaS measures customer loyalty based on their likelihood to recommend a product or service, scored on a 0 to 10 scale.

Maximize what your CX team can do with Net Promoter Score to foster better customer experiences.

Few things are more important in business than customer opinions, as they help entrepreneurs shape strategies for product development, sales, marketing and customer service. One ...

One example is Opendoor Technologies, the real estate platform, that is now spending less time on net promoter scores and more on unique leading indicators.

Throughout this growth, they maintained a CSAT in the 90s and now boast an overall Net Promoter Score℠ (NPS®) of 79—more than double the industry average.

Broadvoice’s CCaaS platform, GoContact, receives industry-leading Net Promoter Score® for customer loyalty and satisfaction.

Oracle Patent May Help Cloud Platforms Work Together and What Enterprises Need to Know About Silicon Valley’s Pro-AI Super ...

Inspirato announces a 2024 Net Promoter Score of 71, reflecting high customer satisfaction for its luxury vacation offerings.