Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

AT&T is now offering its customers, and even non-AT&T customers in-home support for everything from computer set-up to flat screen TV installation. Marguerite Reardon Former senior reporter Marguerite ...

Randy Hutchinson is president & CEO Better Business Bureau of the Mid-South. Two Cyprus-based tech support companies have agreed to pay $26 million to settle Federal Trade Commission charges that they ...

Companies sued by the Federal Trade Commission (FTC) and Microsoft for allegedly defrauding consumers with worthless Windows technical support have spun tales involving flakey Internet connections, it ...

Through pop-up windows on computer screens, emails, text messages and phone calls, scammers target seniors by pretending to be tech support, there to help solve invented “problems” with their ...

Seven strangers from different generations, cultures, jobs and even continents came together with a winning idea for Microsoft’s Global Hackathon when they discovered they’d all had the same ...