Microsoft is planning to bump up its service-level agreement (SLA) uptime assurance for users of the Azure Active Directory service to 'four nines' per month, or 99.99 percent, starting on April 1.

After the outage IT leaders huddled and filed a claim with Microsoft for a breach of the company’s service-level agreement (SLA), which guarantees that Office and other Microsoft Online services ...

Microsoft this week announced optional service-level agreements for the Azure Kubernetes Service.