Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing customer reputation management for organizations across various sectors. These ...

To help IT managers develop a request for proposal for prospective CRM vendors, eWEEK Labs has put together a series of questions about capabilities.

ERP manages a company’s internal operations while CRM integrates all of the organization’s interactions with external clients ...

Rocket CRM’s updated automation framework can track and categorize customer sentiment, automatically triggering workflows for ...

Many industry analysts foresee a promising future for service-based CRM. CRM as a service minimizes capital expenditure on new hardware and software and cuts ongoing IT-support costs dramatically ...

HubSpot is introducing the first CRM connector for Claude—bringing each customer’s unique HubSpot context into Claude.

Most companies now have CRM systems, but rarely are they used to support the provision of market research sample. Why is this? It is difficult to extract regular and reliable MR sample from a ...

Salesforce, Inc. (NYSE:CRM) is included in our list of the 10 Most Oversold AI Stocks to Buy Now. On August 18, 2025, Salesforce, Inc. (NYSE:CRM) signed a definitive agreement to acquire Regrello, an ...

Scopewell, a leader in mission-driven technology for healthcare and nonprofits, today announced the expansion of its services that combine customer relationship management (CRM) platforms with ...