AI could improve Airbnb’s user experience through personalized search, smarter pricing, and stronger customer support. The ...

CEO Brian Chesky said Airbnb started with customer service but that the app's AI agents will soon be able to search and book ...

Airbnb announced on May 13 it is introducing new services and experiences that will be available to travelers in a redesigned app.

Airbnb launched a redesigned app to showcase the company’s push to let travelers book services, like catering and personal training, at their rentals.

There are three massive upgrades: Airbnb Services, a fully reimagined Airbnb Experiences, and an all-new app that brings it all together.

Brian Chesky's vision for Airbnb’s future includes a new app, cooking classes, massages, and Chance the Rapper.