Former Twinsburg dispatcher Loretta Nash pleaded guilty Friday to telecommunications harassment for a prank call she made to ...

Karen Clinton says she was was shocked to be hearing from the police department -- and then even more shocked by what she heard, immediately reporting the call, which was recorded, to city hall. A ...

A former Twinsburg police dispatcher facing criminal charges for an alleged spiteful phone call, has a final pre-trial ...

You may not know the name or even the profession of the first responders who helped save your life. So why not thank them all ...

Honolulu police are rolling out big new bonuses -- up to $2,000 per month for some -- to keep 911 operators on the job in the ...

SACRAMENTO — More people in Sacramento are experiencing delays when they call 911 for help, and CBS13 has found that the Sacramento Police Department is currently not meeting state standards.

A frightened 20-year-old rape victim received zero sympathy from 911 dispatcher. June 12, 2014— -- Emergency dispatchers have a tough job answering life-altering calls to the most traumatizing ...

Marshawn Kneeland texted his family 'goodbye' before his death on Wednesday, Nov. 5, according to audio files released by ...