"The airlines with the worst customer satisfaction share a common pattern: they treat service problems as isolated incidents rather than connected experiences that build up passenger frustration over ...

AI is rapidly permeating many facets of life, from self-driving cars to criminal justice actions and hiring and loan decisions. The technology is far from foolproof, however, and errors attributable ...

Victims' families file lawsuit seeking damages and safety reforms after American Eagle Flight 5342 DC plane crash near Reagan ...