Xerox has issued the first software patch intended to fix a problem in some multi-function printers that causes characters to be incorrectly reproduced when scanned.

Xerox scanners have been found to randomly alter numbers on documents when reproducing them if a certain combination of image quality and compression setting is used. The problem first came to light ...

Xerox says it will release a software patch to tackle the fact that scans made with its Workcentre copiers can result in numbers and letters being changed in saved files. It says the issue only occurs ...

How to Scan From a Xerox Work Center. A popular line of multi-function printers, the WorkCentre printers from Xerox are used in both personal and business environments.

Since my initial report on August 6 of a scanning bug in certain Xerox products the company and outsiders have been working to clarify the problem and provide guidance to customers. The bug caused ...

Xerox is to release a software update for its Workcentre copiers to address concerns they can switch numbers and letters in scans when put into "normal" mode.