Measuring a supplier’s adherence to contractual service levels is at the core of supplier performance management. Yet, while every organization tracks key performance indicators (KPIs) on some level, ...

Company performance is only as effective as the smooth-running of suppliers operations. No matter how advanced your own production capabilities are, if a supplier misses a delivery or produces ...

SRM is difficult to implement in the supply chain and buyers are often unsure where to start. This article provides a briefing on introducing supplier relationship management for the first time.

Artificial intelligence continues to revolutionize buyer-supplier collaboration and information management, offering transformative opportunities for businesses to optimize supply chains. The ...

This is the second column in a series about category management. The previous column addressed strategic sourcing. Nurturing the relationship with suppliers is a critical component of the category ...