According to contact center software firm Playvox, to provide a true omnichannel experience, brands today recognize the need to assist customers in the platforms where they feel most comfortable. This ...

In today’s world, the social and digital footprints of customers have become critical points of assessment for any brand. Whether you are trying to gauge how your product is being received in the ...

Salesforce, a major player in customer relationship management, announced an expanded collaboration with Sprout Social, integrating social media channels directly into its platform to enhance customer ...

A new trend is fast developing as a standard for global brands and ad agencies – integrated TV and social media campaigns. Cases in point was last night Oscars where social media was fragmented.

There are many benefits to being supported by a strong social network. But can a bigger friend base actually make you healthier? New research shows that social relationships do have a positive ...

The United States spends more on health care than any other nation in the world—more than double the amount that some industrialized countries do—yet our health outcomes are comparatively horrible. We ...

The American Society of Hematology and ASCO Curricular Milestones for Assessment of Fellows in Hematology/Oncology: Development, Reflection, and Next Steps There are several reasons why cancer ...

The points of discussion cover a wide range, from the appropriate level of accepting foreigners to continue economic growth as well as labor conditions, including wages. Other points raised by the ...

A €10 million project for a new network of services for the social integration of people with disabilities was approved on ...