A semi-automatic phone triage system designed to help people with chest discomfort during the out of hours period is unsafe and unreliable, according to research published in the journal Open Heart.

Telephone triage has emerged as a pivotal component in modern primary care services, streamlining patient management and improving the allocation of healthcare resources. By enabling trained ...

The NHS needs to 'futureproof' its telephone triage systems to cope with increased demand and changing situations during national emergencies, the national health care safety watchdog has stated. In a ...

Tsukuba, Japan—In health care, triage involves categorizing patients by urgency levels so that the most urgent patients are prioritized to receive care. When patients are assigned a less urgent ...

Editor's note: Find the latest COVID-19 news and guidance in Medscape's Coronavirus Resource Center. To provide the most appropriate care for people with symptoms of COVID-19 ― and to minimize the ...