The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

Before smartphones, landline telephones were the way most people kept in touch. And until direct dialing became common, a switchboard operator's assistance was often needed to help with long-distance ...

While attending Los Angeles City College in the 1960s, Lilith needed to find a part-time job. So, she applied for a position at Pacific Telephone Telegraph to work as an information operator. In the ...

There used to be a lot of telephone operators in America. And now hardly any. When there were hundreds of thousands rather than just a couple of thousand, it was the work of women — and demanding work ...

Before smartphones, most people kept in touch using landline telephones. And before direct dialing was common, some calls were handled by switchboard operators. During the 1950s, more than 220,000 ...

A reunion of Maine switchboard operators highlights the challenges of making a phone call more than 50 years ago and what it was like to handle... Telephone operators of another era gather to ...