Since the early twentieth century, competition policy has sought to create level playing fields within the physical marketplace. Recently, antitrust has become a hot button topic on the global stage, ...
Omni-channel commerce will continue to be the name of the game in 2023. While inflation, spending uncertainty, and planning challenges are putting pressure on retailers, consumers will continue to ...
WEST NEW YORK, N.J. & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--Incisiv, in collaboration with Blue Yonder and Microsoft, today released the 2023 Omnichannel Experience Index, assessing top retailers' ...
That didn’t take long. Earlier this month it emerged that Walmart was looking at a rumored $1 billion loss on its e-commerce operations and that senior management tensions were breaking out into the ...
One quarter does not define or derail a multi-year strategic plan. Ouch! One of the more remarkable omni-channel transformation turnarounds has hit a big bump in the road. It’s just over a year or so ...
The latest updates to the Five9 platform help companies create fluid experiences across digital and voice channels and unlock more value from their contact center data. SAN RAMON, Calif.--(BUSINESS ...
Founded in 2001, FLO is one of Europe’s largest footwear retailers, currently operating in 21 countries across three continents, and employing a global staff of more than 11,000. The retailer serves ...
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