While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...

Amazon is the largest online retailer, with millions of products and sellers worldwide. From digital content to physical goods, its product listings dominate almost every industry. So, you're sure to ...

Nothing is more frustrating than waiting for an Amazon delivery, only for it to be delayed, or worse, for it to go missing. As a result, the thrill you get from bagging a great deal or buying that ...

Amazon delivers billions of packages every year, and criminals are taking advantage of it. With phishing emails, text messages, or phone calls, the fraudsters claim that supposedly unauthorized orders ...

A lot of us after Cyber Monday will be constantly be going to the front door to check and see if the package we ordered is ...

There may come a point where you want to break ties with Amazon — maybe you’re cutting down on impulse buys, trying to escape the subscription rabbit hole or just rethinking where your money goes.