You can contact Google support for certain issues by phone; otherwise, you should use Google's online tutorials and forums.

We’ve all likely experienced it — some sort of serious issue with a Google product, maybe having been locked out of an account or losing an important document, and you wish you could call or reach out ...

CHICAGO (CBS) --A Morning Insiders' story about Google customer service really touched a nerve. We told you about C.J. Dimayuga, who struggled to return a defective phone to Google, despite more than ...

CHICAGO (CBS) --After the Morning Insiders told you about a family's outrageous battle with Google, we heard from people with similar horror stories around the world, including a customer in Texas who ...

When a customer has a problem, or a suggestion, or a bug report to share, they want customer service assistance immediately. And what could be more immediate than being able to reach customer service ...

You may recall my tale of woe from last year when I recounted how I was locked out of my Google account for a month. It was a tough time, made all the more frustrating because there wasn’t any ...

Google is combining several technologies, including virtual phone numbers, audio transcriptions, automated reporting and analytics, in a new effort to help small business owners better manage their ...

We've all likely experienced it — some sort of serious issue with a Google product, maybe having been locked out of an account or losing an important document, and you wish you could call or reach out ...