When you’re reactive, your feelings depend on external events outside your influence or control. Whether you have a good or bad day depends entirely on what happens to you and around you. The weather, ...
When you’re reactive, your feelings depend on external events outside your influence or control. Whether you have a good or bad day depends entirely on what happens to you and around you. The weather, ...
The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Solomon Thimothy There’s ...
Proactive Vs. Reactive Support: Shifting Your Focus For Customer Satisfaction In A Tech-Driven World
In today's hyper-connected world, customer experience (CX) reigns supreme. Imagine this: You're engrossed in a movie on a Friday night, popcorn in hand, when your streaming service suddenly sputters ...
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