Along with upgrades to technology, the new space provides ample room and creature comforts for dispatchers, who work long shifts answering emergency calls.

From wearables to voice assistants, a new wave of device-initiated calls is changing how dispatchers respond — and why better ...

A training budget item became a flashpoint for tensions between the Lake County Board and the Sheriff’s Office over the office’s refusal to consolidate its 911 services with LakeComm and the new ...

After a Lake County Board vote last week over a Sheriff’s Office training funding item sparked a lengthy debate about the county’s 911 consolidation, Sheriff John Idleburg said the office is standing ...