Some 500 customer service officers (CSOs) at Singapore’s DBS Bank will soon be able to tap a generative AI (GenAI)-powered virtual assistant later this year to improve workflows and better serve ...
April 7 (Reuters) - Some customer information from Singapore's DBS Group (DBSM.SI), opens new tab and Bank of China's (601988.SS), opens new tab branch in the country has potentially been compromised ...
At DBS Bank, customer service officers (CSOs) perform a plethora of tasks each day, from searching for product information to responding to customer queries and writing call summaries based on recall ...
Results that may be inaccessible to you are currently showing.
Hide inaccessible results
Feedback