LONDON and NEW YORK, Sept. 5, 2023 /PRNewswire/ -- PolyAI, a global leader in conversational artificial intelligence (AI), today announced its Customer-Led Voice Assistant is now available on the ...

Automating customer service tasks, particularly those that require agents to speak with customers on the phone, is something of a holy grail in the enterprise. According to a survey by OnePoll ...

Conventional one-to-many media — television, radio, movies and most online items — are single voice-communication channels. Even though viewers and listeners are frequently known to offer their candid ...

PLEASANTON, Calif.--(BUSINESS WIRE)--Medallia, Inc., the global leader in customer and employee experience, today announced that it has been named a Leader for the fourth consecutive publication in ...

User experience (UX) remains a primary competitive battleground, where design-forward firms consistently outpace laggards in revenue and shareholder return. Given the recent growth of voice user ...

Text-to-speech startup Speechify is launching a new version of its iOS app (v3.0) with features like a redesigned home page, the ability to scan documents, Gmail and learning platform Canvas ...

Digital marketing is a rapidly evolving field, and as we move toward 2025, several emerging trends are set to reshape how brands connect with their audiences. The upcoming years promise significant ...

OpenAI, the artificial intelligence company that unleashed ChatGPT on the world last November, is making the chatbot app a lot more chatty. An upgrade to the ChatGPT mobile apps for iOS and Android ...