When you can track customers through your point of sale system, you can manage your relationship with your customers and improve your service. To track purchases effectively, you must be able to ...
Zuper (https://zuper.co) is an intelligent field service management and customer engagement platform for organizations that features basic and optional customizable modules to facilitate optimized ...
“What gets measured gets managed,” said Peter Drucker, America’s father of management philosophy. It’s an appealingly concise piece of wisdom: you will effect change on those things you pay attention ...
Opinions expressed by Entrepreneur contributors are their own. Customer service is one of those things that you just can’t ignore if you’re aiming for success and longevity for your startup. Customer ...
NEWARK, N.J.--(BUSINESS WIRE)--Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America, today announced a strategic alliance with CyTrack to offer ...
Ada, the Toronto-based company that automates 4.5 billion customer service interactions, has partnered with OpenAI to use GPT-3.5, the large language model that is the foundation of ChatGPT. Meta, ...
Find out how Virgin Trains radically reinvented their customer service from the inside out. Real change begins from within. Just ask Virgin Trains. By transforming from the inside out, they got on the ...
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