Black Friday has always been chaotic and its migration from an in-store stampede to online event hasn’t done much to change that. You’re in a rush to snap up good deals and can easily make mistakes ...

While speaking with a good friend Steve recently, he shared how frustrating it is to reach a human being for help with your needs at giant retailer Amazon. Sometimes it's just a question about an ...

When shopping on Amazon, issues with orders are not uncommon. Based on more than a decade of experience, I've learned that Amazon's automated help, accessible online or through the Amazon App, ...

Amazon's biggest shopping event of the year is upon us. Prime Day, which is now four days long, officially kicks off on Tuesday, July 8, and runs through Friday, July 11. With new deals dropping as ...

Amazon operates as a large online marketplace where many products are sold by independent merchants rather than Amazon itself ...