Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Searching for a scalable phone solution for your growing team? Learn which providers made our list of the best cloud phone ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

The shift from traditional, on-premise phone-system call centers to cloud-based call centers provides greater flexibility, scalability and cost efficiency. Coud-based call center solutions are quickly ...

Tom Henderson is principal researcher for ExtremeLabs and researches and tests enterprise-level hardware and virtual/cloud environments. Early VoIP had mixed results, and problems were rife. Poor ...

Why make a change when what you have seems to work? Six or seven years ago, that was the question Joni Leuthardt asked herself as she considered the phone system at Alexandria Technical and Community ...

UK-based voice cloud expert Voxnube has entered into a partnership with Microsoft Cloud Communications Solutions provider Altigen Communications to offer UK and European enterprises what they believe ...

A cloud application is an internet-based software that processes or stores data online. There are three primary kinds of ...

CAPE TOWN, Nov 13 (Reuters) - South Africa's biggest mobile operator Vodacom (VODJ.J), opens new tab is looking at taking a new low-price phone that uses the cloud to offer smartphone-style features ...

Services have been fully restored following a nationwide phone outage that impacted businesses across the Austin area on Wednesday. RingCentral, a cloud-based communications platform based in ...