In 1986, a company named CheckRobot invented self-checkouts. They claimed to reduce long lines, human interaction, make checkout lanes faster, and reduce labor costs. These self-checkouts reduced ...

For months, KTLA has been tracking the problems with self-checkouts across the country—companies struggling with how to staff the lanes while also securing their products. Now, one Southern California ...

Walmart's recent decision to eliminate self-checkout lanes in select stores, such as the one in Shrewsbury, Missouri, might seem like a step back in automation. However, this change is designed to ...

Slow-motion video of a customer's interaction with machines at eight retailers in Lancaster was captured to measure to the ...

In the last decade, self-checkout has become a defining feature of modern retail. Some places can’t imagine operating without it, while others still see it as a novelty. Having built a self-checkout ...

Is self-checkout checking out? Target customers are claiming — and complaining — that the popular retailer is removing self-checkout stations from stores. However, Target representatives say that ...

Sam’s Club, the Walmart-owned membership warehouse, is rolling out a major change to its grocery payment system and embracing artificial intelligence (AI). The retail giant plans to phase out ...

For months, self-checkout lanes have gradually disappeared from some stores, while others have implemented item limits or reconfigured the kiosks—all in an effort to curb one issue: theft. In February ...

Retailers’ losses are more than double when they implement self-service checkouts or mobile scanning technologies, a report from Leicester University in the United Kingdom found. Researches ...

Target is rolling out new self-checkout features, geared toward customers who are blind or have low vision. Target announced on Sept. 26 that it has added new, accessible technology to self-checkout ...