In a bid to become "the AA of IT", telecoms giant BT is offering a "virtual engineer"; to sort out home users' tech problems remotely for £25 a go, and will even send a real specialist around to get ...

Clive Houghton, 91, from Worcester Park, Surrey, died in August after working as an electrical engineer for the telecoms ...

'Innovation' is a word that Matt Bross, CTO of BT, is fond of bandying around when talking about BT's strategy. But is it just an abstract noun he likes to pump out alongside PowerPoint presentations ...

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

BT’s Networks engineering division in the north will be renamed Openreach Northern Ireland from today. The local fleet of BT vans will gradually be replaced by Openreach branded vehicles and engineers ...

BT’S Northern Ireland Networks’ engineering division has been “legally separated” from BT Retail and will be renamed Openreach Northern Ireland. The move will see the department, which builds and ...

A BT engineer who complained to his boss of being overworked killed himself after he was given a ‘hug and coffee’ before being given extra work, an inquest heard. Former soldier Alex Williams, 36, ...