An auto dialer is an outbound call center system that automatically calls customers' phone numbers. It either gives them essential information through an automated message or connects them to a real ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up to receive our free e-Newsbulletins Some states have laws and ethical rules regarding solicitation and ...

In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems ...

In December 2009, AAFMAA added an additional step to notify members and policy owners of when their premiums are due. This extra step also helps members avoid and interruption or lapse of coverage. An ...

Dear Action Line: Thank you very much for taking up my cause and finding out that NCO Financial Systems was making these annoying and persistent calls to our residence. Most were automated, giving ...

CHICAGO (CN) - A Chicago federal court threw out a claim that Wells Fargo Auto Finance and its agents violated Telephone Consumer Protection Act (TCPA) by using automatic dialer programs to hound ...

Using an auto dialer to call the Kansas Department of Labor won’t work, the agency said. It also jams the system and keeps others from getting through to ask about unemployment. File photo People who ...