This article is published by AllBusiness.com, a partner of TIME. What is "Predictive Analytics"? Predictive analytics is a branch of advanced analytics that uses historical data, statistical ...

Do you know who is visiting your business website and when? What about how your customers find your site and engage with your web pages? If you don’t have Google Analytics, you probably don’t know!

G oogle Analytics is making it easier for businesses to compare themselves against industry peers by expanding its Benchmarking feature to include 20 new unnormalized metrics, such as New Users and ...

Teams is about to help make teams' communication stronger. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Microsoft introduced Real-Time Call ...

Analyzing speech to derive business information. Speech analytics is typically applied to the recorded voice conversations in call centers. The first step is to turn the voice into text, and the next ...

Google streamlines Search Console Insights by removing Google Analytics data, focusing solely on Search Console metrics for simplicity. Google updates Search Console Insights, removing Google ...

The study of human behavior. People analytics is a very imprecise discipline because it attempts to electronically classify human beings with all their variations and complexities. The primary goal of ...